Natural Sea Sponge

• All items are available to ship worldwide.
• We have standard shipping (30-45 days), EMS shipping (15-30 days), and DHL(10-15days) shipping options. Shipping time varies depending on destination countries.
• We offer free shipping to Australia and United States (this limit to standard shipping which could take up to 45 days shipping time). There is no minimum subtotal requirement.
• EMS shipping & DHL shipping is available for all the countries.
• Shipping time is not guaranteed. It may be affected by certain events that are happening in different countries.

If you are not 100% satisfied with your purchase, within 120 days from the purchase date you may either return your purchased product to us for a full refund or exchange it for another product of equal value. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

We value the privacy and security of the information that you share with us. This Privacy Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfill your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfill applicable financial, tax, legal or compliance requirements. If you have any questions or concerns related to this Privacy Policy, please contact us.